Vinted Shoppers Share Displeasure Regarding Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches similar services.
It has advised users to review their products and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Changes
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
A different user, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods after backlash from users.
